Responsible Gaming
Gaming Should Be Fun, Not a Financial Strategy
At icedtub.co.uk, we believe betting should be an enjoyable form of entertainment. Betting is never a reliable way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
In the United Kingdom, you must be at least 18 years of age to participate in gambling activities. If you are under 18, or under the legal gambling age in your jurisdiction, you must not use our site or place any bets.
If you are underage and have been gambling, please speak to a trusted adult or contact a support organisation immediately.
Warning Signs of Problem Gambling
Do you recognise any of these behaviours in yourself or someone you know?
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding your gambling: Keeping your betting activity secret from family or friends
- Gambling with money you need: Using rent, bills, or essential expense money to bet
- Loss of control: Being unable to stick to betting limits you've set
- Neglecting responsibilities: Missing work, school, or family time to gamble
- Increased gambling: Needing to bet more money to get the same excitement
- Mood changes: Feeling anxious, irritable, or depressed when unable to gamble
- Borrowing to gamble: Taking loans or getting into debt to fund betting
- Failed attempts to stop: Repeatedly trying and failing to cut down on gambling
If you recognise any of these signs, it's important to seek help as soon as possible.
Self-Help Tools & Features
Most reputable betting operators, including William Hill, offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a chosen period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you're willing to lose over a specific timeframe
- Reality Checks: Receive reminders during your gaming session about how long and how much you've been playing
- Session Time Limits: Set automatic time-outs to pause your betting
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a period you choose
- Account Closure: Close your account if you wish to stop gambling entirely
Speak to William Hill's customer support team to activate any of these tools on your account.
Support Organisations
If you're struggling with gambling, confidential help is available from:
United Kingdom
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GamCare
Free, confidential support for problem gambling. Offers counselling, information, and help for friends and family.
Phone: 0808 8020 133 (free, 24/7) -
GamStop
The National Self-Exclusion Scheme. Allows you to self-exclude from all licensed UK gambling operators for up to 5 years. -
Gamblers Anonymous
Free peer support meetings across the UK run by people in recovery from gambling addiction.
International Support
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Gambling Help Online (Australia)
Counselling and support for problem gambling. -
Responsible Gambling Council (Canada)
Resources and support for problem gambling prevention. -
National Council on Problem Gambling (USA)
Help line and resources for problem gambling. -
Bundeszentrale für gesundheitliche Aufklärung (Germany)
Information and resources on responsible gambling and addiction support.
Need Help?
If you or someone you know is struggling with gambling, please reach out for help today. Seeking support is a sign of strength, not weakness.
Gambling problems can develop quickly and affect your finances, relationships, and mental health. The sooner you seek help, the sooner you can recover.
Contact one of the organisations listed above, or speak to your GP who can refer you to specialist services.
Remember: You are not alone, and help is available.